Changes, March 2017

The Helpline’s mission and services have never been in greater demand or more important. As we grow we need to be as smart as possible about how we use our limited time and resources, including our fundraising. Our first responsibility is to spend your dollars as efficiently as possible with a clear focus on providing direct client services. To ensure we’re doing that, our board recently brought in a respected non-profit consultant to evaluate our business model. She came back with insightful, excellent recommendations. One of her key findings was that the resources required to run the annual Christmas tree lot simply do not pencil out as we look to the Helpline’s future. As much as we love the tree lot and the community it creates with our decades-long partnership with Boy Scout Troop 72, it has become clear that we cannot justify the time and work it demands.

Accordingly our board has made the difficult decision to end our involvement with the tree lot. Importantly, we look forward to working with the Scouts on this transition so the Queen Anne tree lot tradition can continue. We are currently looking at ways to continue community involvement over the holidays.

As another step toward effective management of time and resources, we have hired an Operations Manager. I am so delighted to welcome the newest member of our team, Claire Jesse; her start date is March 28. Claire brings a wealth of experience, a strong passion for nonprofit and social justice work, and fresh ideas about how to most effectively run our office and serve clients. Stop by to say “hi!”