Mission and Values

Queen Anne Helpline improves the lives of our neighbors in need by providing emergency assistance for housing, food and basic needs.


  • We treat everyone equally and with respect, dignity and confidentiality.
  • We collaborate and partner with other organizations and with our community.
  • We maintain transparency and fiscal responsibility.


The Queen Anne Helpline was formed in 1982 after Dick Rhodes, owner of the Thriftway (now Metropolitan Market) grocery stores, realized that many older customers were buying pet food to eat because it was all they could afford. Rhodes teamed up with other community leaders to establish the Helpline, a model that proved so successful many more were established around the city. Now led by Executive Director Lisa Moore, the Helpline continues its mission of assisting neighbors during times of hardship. By providing financial and other basic needs assistance to residents of the Queen Anne, Magnolia, and South Lake Union neighborhoods, the Helpline ensures that several thousand people annually have secure housing, are able to pay their utility bills, and have adequate food and clothing.


We are grateful for our many partnerships and continually seek to strengthen and expand these relationships. We greatly appreciate the support we receive from neighborhood businesses, faith based groups, schools and community organizations. To leverage resources and maximize our impact we work collaboratively with other non profits including the Queen Anne Food Bank, Ballard Food Bank, St. Vincent de Paul, Goodwill, and Dress for Success. We also want to thank our numerous individual donors for their generosity. Without you our work would not be possible. Click HERE for a full list of our partners.


President:   Ron Wright, Principal, Ron Wright & Associates/Architects, P.S.
Vice-President: Mike Siderius, Partner, Siderius Lonergan & Martin LLP
Treasurer:  Michell Pihl, VP of Finance and Administration, KCTS
Secretary:  Drew Steen, Attorney, Davis Wright Tremaine, LLP

Board of Directors
Charles Bookman, Seattle Dept. of Transportation (retired)
Gwen Brown, Paralegal
Krijn de Jonge, Co-owner, Queen Anne Book Company
Krysia Johnson, Director of Finance, Brooks Running
Brian Kennan, Attorney, Amazon
Nancy Loverin, Employment & Education Resources Administrator, King County
Marisa McFarland, Community Member
Lane Nothman, Managing Director, Boreal Birds
Sharon O’Boyle, Freelance Writer, Community Volunteer
Rene Stern, Broker, Windermere
Lisa Verner, Legislative Coordinator, King County


Advisory Board
Tim Burgess, Councilmember, Seattle City Council
Reuven Carlyle, State Senator
Rev. Doug Early, Pastor, Queen Anne Presbyterian Church
Marty Johnson, M.D., Psychiatrist
Jeanne Kohl-Welles, Councilmember, King County Council
Pearl Leung, Senior Community Relations Manager, Vulcan
Rob Ostrom, Store Director, Queen Anne Metropolitan Market
Alice Shobe, Director of Community Engagement, Amazon
Hossein Soleymani, Manager, Queen Anne HomeStreet Bank
Maureen Welch, Immediate Past President, Helpline Board of Directors


Lisa Moore, Executive Director
Lisa Barnes, Program Manager
Sabrina Ali, Case Manager
Claire Jesse-Reedy, Operations Manager


Queen Anne Helpline Annual Reports

2015-16 Annual Report
2014-15 Annual Report
2013-14 Annual Report