Mission and Values

Queen Anne Helpline prevents homelessness and stabilizes the lives of neighbors in need through financial and supportive services.


  • We treat everyone equally and with respect, dignity and confidentiality.
  • We collaborate and partner with other organizations and with our community.
  • We maintain transparency and fiscal responsibility.


Queen Anne Helpline was formed in 1982 after a local grocery store owner realized that many seniors were buying pet food to eat because it was all they could afford. He teamed up with other community leaders to establish the Queen Anne Helpline, a neighborhood model that proved so successful six other Helplines were established around the city. By providing financial and other basic needs assistance to residents of the Queen Anne, Magnolia, and South Lake Union neighborhoods, the Helpline ensures that several thousand people annually have secure housing, are able to pay their utility bills, and have adequate food and clothing.


We are grateful for our many partners who make our work possible. Click HERE for a full list.

To leverage resources and maximize our impact we work collaboratively with other non-profits including the Queen Anne Food Bank, Ballard Food Bank, St. Vincent de Paul and Goodwill, and are part of the Seattle Helpline Coalition. We also want to thank our many, many individual donors for their generosity – their names can be found in our Annual Report, below.


President:   Ron Wright, Principal, Ron Wright & Associates/Architects, P.S.
Vice-President: Mike Siderius, Partner, Siderius Lonergan & Martin LLP
Treasurer:  Michell Pihl, VP of Finance and Administration, KCTS
Secretary:  Krysia Johnson, Director of Finance, Brooks Running

Board of Directors
Charles Bookman, Seattle Dept. of Transportation (retired)
Krijn de Jonge, Co-owner, Queen Anne Book Company
Nancy Loverin, Employment & Education Resources Administrator, King County
Rebecca Mann, Senior Program Officer, Bill and Melinda Gates Foundation
Pamela Mattsson, Executive Development Principal, Amazon
Marisa McFarland, Community Member
Lane Nothman, Managing Director, Boreal Birds
Sharon O’Boyle, Freelance Writer, Community Volunteer
Rene Stern, Broker, Windermere
Lisa Verner, Legislative Coordinator, King County

Advisory Board
Tim Burgess, Former Councilmember, Seattle City Council
Reuven Carlyle, State Senator
Rev. Doug Early, Pastor, Queen Anne Presbyterian Church
Marty Johnson, M.D., Psychiatrist
Jeanne Kohl-Welles, Councilmember, King County Council
Pearl Leung, Senior Community Relations Manager, Vulcan
Rob Ostrom, Store Director, Queen Anne Metropolitan Market
Alice Shobe, Director of Community Engagement, Amazon
Hossein Soleymani, Manager, Queen Anne HomeStreet Bank
Maureen Welch, Past President, Helpline Board of Directors


Lisa Moore, Executive Director
Lisa Barnes, Program Manager
Sabrina Ali, Case Manager
Claire Jesse-Reedy, Operations Manager

Queen Anne Helpline Annual Reports

2015-16 Annual Report
2014-15 Annual Report
2013-14 Annual Report